This means that the package has arrived at a freight terminal and the package in the carrier's freight terminal. Urgent shipments, letter post and passengers are prioritized before parcels on aircraft, which may mean that transport of the parcel is postponed by the carrier.

This is because Tusass must prepare the shipment for delivery. It can be customs control or preparation to place the shipment on a parcel shelf or in a delivery machine.

Yes! You can do Track & Trace here on Tusass' website. DHL Express packages can be tracked on the shipment's piece ID (JD ....), which can be found by tracking the shipment's 10-digit number on www.dhl.dk. Use this 'JD' number when tracking on Tusass.gl. A J + consignment JD number must be added (Example: JJD0100000 ...). The 10-digit number can be used in some cases, but Tusass first scans the JJD number when sending from Copenhagen.

DHL Express packages can also be followed on www.dhl.dk, but the Track & Trace information about Greenland is not physical scans, but information that is inserted on DHL's website without the package having been scanned. It is therefore recommended to use Tusass' website.