What can we help you with?
You must be 18 years to have a subscription with Tusass.
On tusass.gl, if you click on the 'Internet' tab, you must click based on, whether you are an existing internet customer or a new internet customer.
We use your CPR number as security to ensure that the subscription is created for the right person and for any recovery of outstanding payments.
Yes, it is possible if you make a voluntary settlement with Tusass. You do this by contacting customer service on 80 80 80 or by going to a Tusass store.
The connection will be established when you collect your modem from your local Tusass store. You will subsequently receive an SMS and e-mail that the internet is activated. Then you must go through the Orbi setup guide, then you have internet.
Your current internet will be deactivated, then your new internet will be activated automatically.