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Can I send MMS' to foreign numbers?

You can only send MMS to other greenlandic numbers and not to foreign numbers.

Some foreign operators may, however, pass on MMS to their customers through a link that can be viewed on the Internet

Why is “Tusass Abroad” only included in Tusass mobile subscriptions that cost more than DKK 499?

The roaming service “Tusass Abroad” is included in all Tusass mobile subscriptions, which costs DKK 499 per month and upwards, because it has to make business sense for future roaming costs that Tusass will be charged by other foreign operators in the future. The high cost customers previously had to personally pay for using roaming tariffs abroad, are now part of the subscription without adding extra costs to each customer using the service roaming abroad.

Will I be charged for making a call with “Tusass Abroad”?

You will not be charged for calling “Tusass Abroad” for as long as you are in Greenland or a country that is part of the “Tusass Abroad” zone and calling numbers from Greenland or other countries in that same “Tusass Abroad” zone. Keep in mind that the person you are calling may be charged if he does not have “Tusass Abroad” or is not part of other similar roaming services with other operators.

Will I be charged for making calls to Greenlandic numbers abroad?

You will not be charged for making calls when you are in Greenland or a ”Tusass abroad” country and call a Greenlandic phone numbers.

Will I be charged for receiving calls when I am in a “Tusass Abroad” country?

You will not be charged for receiving calls when you are in a ”Tusass abroad” country and you also have a “Tusass abroad” subscription.

Is the data speed the same abroad as in Greenland?

When roaming abroad, your telecommunications company must have an agreement on roaming with the individual local telecommunications companies in each country, and although it may surprise someone, roaming on 3G and 4G is individually agreed.

This means that even if roaming has been opened by a foreign telecommunications company, roaming is only possible on the 3G network.

We work hard to expand our agreements so roaming over 4G can be achieved.

Speed varies according to local conditions and local operators, so you should not expect to always get the same data speeds as in Greenland. But as it is right now, there will be a 3G connection.

What happens when I have used my data with “Tusass Abroad” abroad?

With Tusass Mobil you will like in Greenland still be able to continue to use data, however, at a much-reduced speed (32 Kbps). You will however receive your normal speed again as soon as you upgrade your subscription. Otherwise, you will have to wait until next month, where you will receive new and unused data to consume.

Are all types of calls and messages included with “Tusass Abroad”?

Calls with extra charges such as competitions, fundraising, specific service etc will not be covered by “Tusass Abroad” and you will be charged extra for such calls or messages. You will also always be charged for calling satellite phones.

Can I upgrade to “Tusass Abroad” when I am abroad?

You can upgrade to Tusass Abroad while you are abroad. Tusass Abroad applies immediately after you have completed upgrading and received confirmation by SMS.

If I travel outside the current “Tusass Abroad” zone, what will happen?

You can still roam but you will need money on your Tusass account, and payment will be charged at current roaming rates.

Click here to see the current roaming rates.

How much speech or text can I use within countries included in Tusass Abroad?

You can call or text unlimited when you are in these travel destinations. You can make calls to the same destinations as well.

How much data can I use abroad when I have “Tusass Abroad”?

You can use all or some of your monthly data when you are visiting these travel destinations. If you need more data, simply upgrade your regular monthly subscription with more data.


Which countries can I roam in without further payment?

You can call use data without further charges from Greenland to the following travel destionations and from these destinations back to Greenland.

Which countries can I call with “Tusass Abroad” without further payment?

You can call and use data without of charge from Greenland to these travel destinations and from these destinations back to Greenland.


In which countries can I use “Tusass Abroad”?

With Tusass Abroad 499 kr. subscription you can call and use data without extra charge from Greenland to the following travel destinations and from these destinations back to Greenland.

How do I get “Tusass Abroad”?

You can also get “Tusass Abroad” by purchasing a Tusass mobile subscription for a minimum of DKK 499. If you already have a subscription for a minimum of DKK 499, “Tusass Abroad” is automatically included in your subscription.

What does “Tusass Abroad” cost?

Tusass Abroad is an included service for all Tusass subscriptions that cost DKK 499 or more.

What does “Tusass Abroad” include?

Calls, data and texts are included in “Tusass Abroad”.

Minimum amount in Tusass account to be able to use talk time simcard abroad

You need to have minimum 50 DKK in amount in Tusass account to be able to use talk time simcard abroad.

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